BIZTECH CONSULTING · Business & Technology

All your hospitality business data, in one intelligent dashboard.

Intelligent Reporting Dashboard + AI Analysis — connected directly to Breeze (BITSOFT), ExpresSoft (Expressoft Technology) and Charisma ERP & HCM (TotalSoft).

We design, build and manage intelligent platforms and custom AI systems for hospitality companies in Romania and Sweden. We connect the data and workflows from the systems you already use and deliver a reporting module tailored to your needs, so you can see at a glance where operations and workflows can be made more efficient.

Or call us directly: +46 720 123 475 (Sweden) · +40 772 295 031 (Romania) Hours: Monday–Sunday, 09:00–18:00 · Emergencies: 24/7

No spam. One email, with the materials promised.
Breeze · ExpresSoft · Charisma ERP & HCMIntegrated with the systems you already use
15+ years in ITExperience at Nokia, Microsoft, Volkswagen
10 working days or lessFrom contract to first dashboard
Romania and SwedenRegularly present in both countries
Real situations from hospitality operations

Do you recognise yourself in any of these?

Five problems we see in almost every hospitality operation. The data is in the system. The decisions are late.

01

You have 30 reports in your POS. And not a single decision.

Summary, KPIs, revenue centres, KDS, delivery, timesheets — each in a different PDF, and nobody puts them together. Problems show up two or three months after they started.

02

You lose money on refunds and don't know who approves them.

In a real operation: RON 239,000 (≈ €48,000) in refunds in one year, two thirds authorised by a single person. Nobody had looked.

03

The kitchen is late and you don't know which station.

KDS shows you orders in real time, but it doesn't tell you that 60% of pizzas leave the kitchen over the target time. Your customers feel it before you do.

04

Orders are falling year on year and nobody raises the flag.

−7.2% orders versus last year means 16,400 lost orders. Without a month-by-month year-on-year comparison, you only see it when it's too late.

05

Your loyalty programme: is it making money or eating it?

Points granted, redeemed, expired, topped up manually — in separate reports. The points balance is a liability that grows (+23% in one month) without you seeing it.

All this data already exists in your systems. What's missing is the one page that puts it together.

Intelligent Reporting Dashboard + AI Analysis

From 30 reports to a single page of decisions

What you get in the first 10 working days — and every month after that.

Your whole business on one page, in 5 minutes a month

An executive summary with 5 key indicators and green / amber / red traffic lights, straight from your phone. All the detail is there whenever you want to dig deeper.

4 locations · 163,000 orders · 7 profit centres — read in 5 minutes
Executive summary with indicators and traffic lights

Find the money you're losing right now without knowing it

Refunds by person and by product, bottlenecks by KDS station, weak delivery zones, anomalies, stock discrepancies — all surfaced automatically.

Refunds cut from 3.4% to 1.25% once the anomaly was exposed
Quality and losses section of the dashboard

See the trend before it becomes a problem

Year-on-year comparison for every month, month-on-month Δ%, record days and weak days, weekend vs. weekday — in a complete set of charts built to help you decide.

+4.8% year on year identified in the first month
Trends and seasonality, year-on-year comparison

Conclusions and recommendations from advanced AI models

Strengths, areas to improve and recommendations prioritised by impact and effort, written in business language directly on your data. An action plan ready for your management meeting.

15 prioritised recommendations from a single analysis
Automatically generated conclusions and recommendations

Results in 10 working days, not 6 months

From signing the collaboration contract to your first AI dashboard with findings about your company: 10 working days at most. An audit of recent months, a private dashboard with login, a modern and responsive interface.

10working days — deadline guaranteed in the contract
Demo

See the module in action

A demo built on fictional data for an imaginary restaurant. Browse freely, no account needed.

Food Delivery reporting module — Breeze & Charisma

Executive summary, traffic-light KPIs, year-on-year comparison, refunds by person and product, kitchen performance (KDS), delivery zones, loyalty programme and AI recommendations — for a food-delivery operation with 4 locations and 7 profit centres. An explanation behind every figure, a period selector (year / month / week / custom range), responsive on laptop, tablet and phone.

5 languages · English, Romanian, Swedish, French, German 3 currencies · EUR, RON, SEK No account · opens directly in the browser
Products & services

How can I help you?

Product

Intelligent AI dashboards

Intelligent Reporting Dashboard + AI Analysis — connected to Breeze (POS), ExpresSoft (POS) and Charisma (ERP & HCM), delivering AI-generated analysis and actionable recommendations.

See the demo →

Project management

Do you want to implement a technical solution (POS, ERP, CRM, HCM or vehicle fleet) or replace an existing system with a more efficient one, but have no one on the team to manage the complexity? I take on the project manager role from A to Z — requirements, supplier selection, planning, technical coordination and refinement of the solution.

IT consulting & AI strategy

I audit your existing IT infrastructure, processes and workflows, identify and rank the use cases with the highest ROI, and redesign core operations for maximum efficiency — to grow sales and optimise performance. For companies and for public administrations (in Romania, including #DigiLocal and PNRR funding).

Software development

Custom websites, applications and automation solutions powered by AI agents.

Our process

How we work

We analyse your business free of charge and identify together where AI solutions can grow sales and make operations and workflows more efficient. Then, step by step:

1

Initial conversation

On WhatsApp, or in a 30-minute video call on Google Meet. We understand your needs, the systems you use and your objectives.

2

Free analysis & proposal

We design the solution and you receive a clear proposal: what we deliver, in how long and at what price.

3

Contract

We sign the consulting contract, a non-disclosure agreement (NDA) and a GDPR data-processing agreement. 10% advance payment.

4

Implementation

You put us in touch with the contact persons in your company (technical, IT & networking, finance, human resources) and give us access to the data, architecture and databases. We build the solution.

5

Delivery & refinement

You receive the private dashboard with login, a presentation session and adjustments based on your feedback.

6

Maintenance & support

Updates, monitoring and ongoing support, on a monthly subscription. Emergencies: 24/7.

Guaranteed deadlineYour first AI dashboard within 10 working days of signing the contract.
Your data stays yoursNDA, GDPR agreement, secure access, private dashboard with login.
The BIZTECH team

About us

Two co-founders with complementary perspectives — technology, management and medicine — united by one conviction: innovation must deliver measurable results.

Alin Labau

Co-Founder, BIZTECH Consulting · IT Consultant & Project Manager

With more than 15 years in IT and a track record built at leading international companies, I turn technological complexity into simple, efficient solutions for my clients.

Since 2024 I have worked through my own company, BIZTECH Consulting SRL, bringing this international experience to the hospitality sector in both Romania and Sweden.

My career has been shaped by large-scale projects:

  • Nokia — I started with an internship in Finland, followed by an invitation to join the research team in Lund, Sweden.
  • Microsoft — I was part of the R&D division in Sweden, contributing to the development of Lumia smartphones running Windows Phone.
  • Hays / Volkswagen — I contributed to the intelligent parking system integrated into VAG Group vehicles built on the electric MEB platform.
15+ yearsin IT
Black BeltLean Six Sigma
3 languagesRomanian, English, Swedish
RO ↔ SEregularly present in both countries

Beyond the office, projects and lines of code, I am a family person: married and the proud father of three children, with whom I explore the outdoors on camping, off-road and fishing trips.

I live in Sweden 🇸🇪 and travel to Romania 🇷🇴 frequently to stay close to my projects.

George Lăbău, Co-Founder of BIZTECH Consulting

George Lăbău

Co-Founder, BIZTECH Consulting · Anaesthesia & Intensive Care Physician, Business Manager

I combine high-precision medicine — anaesthesia and intensive care — with business management. My aim is to bring medical rigour into technological innovation, for a real, measurable impact on the market.

At BIZTECH Consulting I lead the company's financial direction, contracting and procurement, and build long-term relationships of trust with our clients.

My professional focus:

  • Financial & operational management — I coordinate the financial strategy, procurement and client relationships, for sustainable growth and partnerships that last.
  • AI innovation in healthcare — Integrating artificial intelligence systems into Romanian hospitals — solutions that add value to medical care and administrative efficiency.
  • Medical & humanoid robotics — I constantly follow the frontier of medical technology, with a special interest in humanoid robots and robotic systems that can assist and transform healthcare procedures.
Medicine & BusinessICU expertise + management
AI & Roboticsfocus: healthcare
3 languagesRomanian, English, Italian
Co‑FounderBIZTECH Consulting

Beyond numbers, contracts and clinical work, I believe in progress through technology. As a physician and entrepreneur, I am convinced that innovation does not replace the human factor — it exponentially amplifies its capacity to save and improve lives.

Client portfolio

Case study: ANNA Group — Târgu Jiu, Romania

Working together since 2024 · Hospitality group

Context. In 2024 I began working with the managing director of the ANNA group of companies in Târgu Jiu, providing digitalisation and efficiency consulting, maintenance and custom development, and AI automation solutions.

What we delivered

  • Digital menus for restaurants
  • Table reservation systems
  • Website development and maintenance
  • Google Business pages and review management
  • Securing and correctly configuring social media pages
  • Coordination of social media strategy and communication channels
  • PM/Implementation of a complex delivery solution supplied by BITSOFT
  • AI automations and strategic dashboards
  • Consulting for digitalisation projects funded through Romania's Recovery and Resilience Plan (PNRR): needs analysis, procurement, installation and implementation, technical audit
  • Process and workflow optimisation

Results

4 locationsconsolidated in a single dashboard
163,000orders/year analysed automatically
7 profitcentres compared month by month
3.4% → 1.25%refunds, once the anomaly was exposed

“On a personal level, Alin proved to be an excellent collaborator — reliable, trustworthy, and always solution-oriented. I confidently recommend Alin!”

Read the full recommendation

“Alin's ability to coordinate our IT projects, multidisciplinary teams, manage vendors, conduct staff training (both live and through video tutorials), and ensure timely deliverables was truly remarkable. He maintained full control over project scope and quality, consistently anticipating challenges and providing efficient, well-structured solutions.

His clarity of communication, sense of responsibility, and analytical approach were key in transforming a complex technical concept into a fully functional, scalable, and sustainable system.

On a personal level, Alin proved to be an excellent collaborator — reliable, trustworthy, and always solution-oriented. His positive attitude, adaptability, and commitment to excellence made him not only an invaluable consultant but also a respected and appreciated partner by myself and my team. I confidently recommend Alin!”

Original text, published on LinkedIn on 31 October 2025.

Călin LemnaruManaging Director, ANNA Group
View on LinkedIn →

Further references available on request.

FAQ

Frequently asked questions

What is the fastest way to reach you?

WhatsApp, at +40 772 295 031 — we usually reply within minutes, 09:00–18:00, seven days a week. For a structured conversation, book a 30-minute Google Meet video call directly in our calendar.

Do we need to change our POS or ERP system?

No. The module connects to Breeze, ExpresSoft or Charisma ERP & HCM and reads the data you already have. We change nothing in your existing systems — we bring them together on one page.

How long until we see the first results?

At most 10 working days from signing the contract to your first dashboard, including an audit of recent months and the first recommendations. The deadline is guaranteed in the contract.

How much does it cost?

It depends on the number of locations, the systems connected and the complexity of the analysis. After the initial conversation and the free analysis you receive a clear proposal: an implementation project plus a monthly maintenance subscription. No hidden costs.

Who has access to our data?

Only the people you designate. We sign a non-disclosure agreement and a GDPR data-processing agreement, and the dashboard is private, with login and secure access.

We have several locations or several companies. Does it work?

Yes. The module consolidates multiple locations and profit centres, compares them with each other and shows where each one performs.

Do you work in Sweden or with companies outside Romania?

Yes. We operate in Romania and Sweden and work in Romanian, English and Swedish. Meetings can take place on Google Meet or WhatsApp video, wherever you are.

What happens after delivery?

Maintenance and support on a subscription basis: updates, new reports, monitoring — plus consulting for the next automations in your company. For emergencies we are available 24/7.

Contact

Let's talk about your business

Choose the channel you prefer. On WhatsApp we usually reply within minutes; to the form and email, within 24 hours.

BIZTECH CONSULTING SRL B-dul Republicii, Bloc 30, Scara 1, Parter, Târgu Jiu, Gorj County, Romania, 217459
Phone: +46 720 123 475 (SE) · +40 772 295 031 (RO)
Email: contact@biztech.ro
LinkedIn: linkedin.com/in/alin-labau
Hours: Monday–Sunday, 09:00–18:00
Emergencies: 24/7
Message us on WhatsApp
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